💬 Frequently Asked Questions | Castle Kid Jumping Castle Rentals
Everything Parents, Schools & Event Planners Ask Before Booking!
We’ve answered the most common questions about bouncy castle rentals, delivery, setup, and TSSA safety so you can plan your event with confidence. Whether you’re hosting a backyard birthday or a large school or corporate event, Castle Kid Jumping Castle Rentals makes it easy, safe, and stress-free every time.
Bouncy Castle Rental FAQs
Everything you need to know about booking, setup, safety, and fun! Serving Oshawa, Whitby, Ajax, Pickering, Bowmanville and across the GTA.
Safety & Setup Tips for Your Rental
These quick tips help parents and event organizers prepare their space and keep everyone safe during setup and play.
✅ How do I prepare my backyard for a bouncy castle?
Ensure the area is level, clean, and clear of debris. Avoid overhead branches, fences, or power lines. Each inflatable requires about 2 feet of clearance on all sides for safety and stability. Check your chosen inflatable’s size on the product page for exact space requirements.
🔌 Do you handle setup and takedown?
Yes! Our trained team handles all setup and takedown so your event runs smoothly. We’ll secure and inspect every inflatable before use. Please provide a working power outlet within 75 feet — we bring our own extension cords and equipment.
Rental Policies & Protection
We keep our policies transparent and fair — designed to protect you, your guests, and our team.
🛡️ What if the inflatable is damaged during my rental?
Every inflatable is inspected before and after each rental. Normal use won’t cause any issues. If damage occurs due to misuse or neglect, repair or replacement costs may apply — but we always work fairly with customers to resolve it.
📅 Can I cancel or reschedule my booking?
Yes — life happens! Please contact us as soon as possible if you need to cancel or move your event. We offer flexible rescheduling and fair refund options. For full details, visit our Terms & Conditions page.
People Also Ask About Bouncy Castle Rentals
Here are some of the most common questions parents, schools, and event planners search before booking a bouncy castle rental.
🎂 What is the best age for a bouncy castle?
Most inflatables are perfect for children ages 3–12, but some larger obstacle courses and interactive games are suitable for teens and adults. Always check each product’s age and weight limits for safe fun.
🏫 Can I rent a bouncy castle for a school, church, or community event?
Yes! Castle Kid Jumping Castle Rentals serves schools, churches, camps, and fundraisers across Durham Region and the GTA. All large inflatables for public use are TSSA-licensed and fully insured for your peace of mind.
⏰ How long can I rent a bouncy castle for?
Standard residential rentals are 6 hours, but Multi-day +$100 or extended rentals are available for larger events. Delivery and pickup flexibility may allow you extra hours at no extra cost depending on our route.
👨👩👧 Can adults use the bouncy castles too?
Yes — adults can safely join the fun on approved inflatables such as obstacle courses and TSSA-licensed units. Parents are encouraged to bounce with their kids, but rough play or horseplay is not allowed.
🌦️ What if there’s bad weather during my event?
If strong winds or rain make it unsafe to operate, we’ll offer to reschedule or refund your booking. Safety always comes first — our team follows strict TSSA and manufacturer weather policies.
🧒 Do I need to supervise children while they play?
Yes, adult supervision is required at all times. We provide setup and safety instructions and recommend one responsible adult per inflatable to monitor safe play.
Still have questions? Visit our Contact Us page — our team is happy to help plan your next event safely and stress-free.